Shipping Policy

Delivery

Post Laju
West Malaysia : 1st 500gm RM7, add RM2/500gm
East Malaysia (Sabah/Sarawak) : 1st 500gm RM10, add RM2/500gm
(500gm=5pair)

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If you have tracking numbers updated for your order status, you can use them here:
http://www.poslaju.com.my


Standard Delivery Times : 1-2 working day


We also do local pickup and COD.

Local pickup
| Kajang |

Cash On Delivery(charge Rm10)
| Puchong | Serdang | Mid Valley | KL Sentral | KLCC | Wangsa Maju | Imbi | Pavilion | Time Square | Sungai Wang |

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Returns

We do not offer refunds or exchanges for reasons of buyer's remorse (purchased wrong model/colour, prescription, etc.).
Therefore, please be 100% sure about what you want to buy before placing your order!
If we happen to have sent you the wrong colour, prescription or model, we will happily correct our mistake.
Please contact us, explaining your situation.
You will have to take a picture of the mistake for proof, and some cases will require you mailing the parcel back to us.
A replacement or refund will be sent.
BOTH LENSES HAVE TO BE INTACT IN THEIR SEALED VIALS.
We will not accept returns if you have opened a vial.
You must return the lenses within 5 days of receiving them.
Please contact us for the return delivery address.

Should you have any further enquiries, please feel free to contact Customer Service at Lens2shop@ymail.com